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Client Care Policy / Fees

• Nine Bedford Row is committed to flexibility, fairness and openness and, in appropriate cases, happy to either estimate or agree fees prior to work being undertaken.

• .Where the brief is for advice/opinion a written reply will be given within 15 working days unless agreed otherwise. If an extension to this time is required, the client will be advised by telephone by the Barrister or his Clerk and a new reporting date agreed.

• The Client will be advised promptly of the outcome of court appearances and of the next stage in the case.

• A conflict of interest check will be carried out by the Clerks Room upon receipt of a brief and alternative arrangements made, including the transfer to another Chambers if required.

• If a brief needs to be reallocated due to factors beyond Chambers’ control, then the professional client will be advised by telephone at the earliest opportunity and the brief reallocated to a barrister of equal standing and experience, but not without the prior agreement of the professional client.

• Standard matter fee invoices will are issued promptly after the end of a case or an agreed stage of the case, usually be within 5 working days.

• Papers are returned to the professional client after the completion of the case - usually within 10 working days.